Cases Detail

Suresh Kumar

56

Challenge

Our client based in Malaysia was faced with the challenge of centralizing their operations from multiple touchpoints spread across the entire country. Their initial system of operating was costly and complicated to manage. They have 42 campuses functioning independently from the headquarters. What our client needed was for each campus to connect back to the headquarters as the central point.

The client’s vision was to have centralized operations, where each campus could be easily accessed via an integrated network. They needed a single point of contact to manage everything cross-country.

Solutions

Privatised and optimised, IX Telecom offered a comprehensive solution to the bank’s requirements and provided high speed Broadband connection for their 30 global offices in Afghanistan, Bangladesh, India, Indonesia, Kazakhstan, Myanmar, Nepal, Philippines, Sri Lanka, Thailand, and many more – all on a single billing, currency, and contract.

Presently, IX Telecom supports their corporate connectivity worldwide with a complete support suite available 24/7 to resolve any arising issues.

Results

With streamlined global enterprise connectivity via a single point of contract, billings, and currency, IX Telecom’s global broadband solution has helped to optimize network, increase bandwidth, and reduce their operational costs. Implemented with future-proof high speed connectivity, the solution goes beyond hosting internet, but also provides a secure private network across all their offices. Simplifying the process and eliminating unnecessary hassle, the bank no longer relies on multiple providers at a time, as a result of IX Telecom’s one-stop-shop model and global reach.