Managing global connectivity with 30 different local network providers was both costly and chaotic for a leading financial institution headquartered in the Philippines.
From fragmented contracts and inconsistent service levels to billing in multiple currencies, their global operations were under constant strain. IX Telecom delivered a single, centralized solution—transforming complexity into control and enabling seamless banking operations worldwide.
The Challenge
Too Many Providers, Too Little Control
Before partnering with IX Telecom, this globally recognized banking firm operated across 30+ countries—each site managed by a separate local internet provider. This setup led to:
Key Operational Challenges
- 30 different providers, contracts, SLAs, and currencies
- Inconsistent network performance across regions
- Complex procurement and vendor management
- Lack of centralized oversight and troubleshooting
- High costs and inefficient billing cycles
To support their expansion plans and global banking services, the bank needed a unified, reliable, and scalable network solution with centralized visibility and management.
The IX Telecom Solution
One Network, One Provider, One Contract
IX Telecom designed and implemented a customized global broadband connectivity solution that connected the bank’s offices across Asia, Central Asia, and South Asia with a secure, high-performance network.
- Global Broadband Deployment: High-speed internet delivered to 30 countries including Afghanistan, Bangladesh, India, Indonesia, Kazakhstan, Myanmar, Nepal, Philippines, Sri Lanka, Thailand, and more.
- Single Billing, Single Currency, Single SLA: All services consolidated into one global agreement—eliminating billing complexities and currency conversions.
- Private, Secure Infrastructure: Beyond broadband, IX Telecom delivered a privatized network architecture to ensure secure transactions and data integrity.
- Fully Managed Services with 24/7 Support: IX Telecom’s multilingual NOC team provided proactive monitoring, rapid troubleshooting, and performance optimization—anytime, anywhere.
Through this approach, the airline received full-service NOC capabilities without the burden of infrastructure ownership.
Results
Global Unification, Cost Savings & Business Resilience
The result was a fully centralized global network that gave the bank the stability and scale needed for its international operations.
- Unified Global Connectivity: All 30 international offices now operate under a single network architecture
- Cost Optimization: Reduced TCO by removing overlapping providers and inefficient billing cycles
- Operational Simplicity: Single point of contact for support, provisioning, and vendor management
- Future-Proofed Network: Infrastructure ready to support future cloud migration, fintech innovation, and growth
- Global Banking Made Local: Reliable, compliant connectivity in hard-to-reach regions with strong SLA enforcement