ESG & Sustainability

ESG & Sustainability

Our Commitment to a Sustainable Future

Discover how our ESG initiatives are helping to build a more responsible and connected world for generations to come.

Building a Responsible Digital Future

At IX Telecom, our vision to go “Beyond Connectivity” extends to our unwavering commitment to Environmental, Social, and Governance (ESG) principles.

We believe that driving sustainable growth in global telecommunication and digital infrastructure means operating with responsibility, integrity, and a profound respect for our planet, our people, and the communities we serve. Our ESG initiatives are integral to our strategy, ensuring we build a future that is not only connected but also sustainable and equitable.

Our Commitment to Sustainable Growth

In a world increasingly focused on corporate responsibility, ESG principles are fundamental to long-term value creation. For IX Telecom, these principles guide how we operate, innovate, and contribute to the global digital ecosystem.

We strive for excellence in three core pillars:

Empowering People & Communities Through Connectivity.

Benefits
  • Lower energy consumption
  • Reduced carbon emissions
  • Smarter resource utilization
Environmental Stewardship

Our social commitment focuses on our employees, customers, and the wider community. We foster an inclusive and supportive work environment, prioritize customer well-being, and leverage connectivity to drive social good:

Energy Efficiency​

Collaborating with data center partners who prioritize renewable energy and efficient cooling systems; optimizing network routes to reduce power consumption.

Implementing virtualized solutions (like NaaS and SECaaS) that reduce reliance on physical hardware and associated energy use.

Promoting digital-first internal processes to reduce paper consumption and encouraging eco-friendly practices across our operations.

Minimizing Our Footprint, Maximizing Efficiency.​

Benefits
  • Empowered workforce
  • Enhanced customer trust
  • Positive community impact
Social Responsibility

As an asset-light virtual network operator, our business model inherently promotes environmental efficiency by optimizing existing infrastructure rather than constantly building new. We are committed to reducing our environmental impact through:

Employee Wellbeing & Development

Promoting a diverse, inclusive, and equitable workplace; investing in employee training and development; ensuring fair labor practices and safe working conditions.

Delivering consistent high-quality service and reliable service level agreements with a multilingual Digital Operation Centre for 24/7 coverage.

Supporting initiatives that bridge the digital divide, promote digital literacy, and uplift local communities within our areas of operation, especially in ASEAN.

Upholding Transparency & Integrity in All Operations.

Benefits
  • Enhanced trust and reputation
  • Eeduced risk
  • Strong compliance framework
Ethical Governance​

Strong governance is the bedrock of our long-term sustainability and trust. We maintain the highest standards of ethics, transparency, and accountability across all our business practices:

Ethical Conduct

Adhering to a strict code of conduct, promoting anti-corruption measures, and ensuring fair business practices.

Protecting sensitive customer data and ensuring compliance with global data privacy regulations through our secure and scalable solutions.

Implementing strong corporate governance structures to ensure responsible decision-making and stakeholder accountability.

Communicating our performance and initiatives clearly and openly to all stakeholders.

Our Approach to ESG Integration

ESG is not just a policy for us; it’s woven into our operational fabric. Our tech-enabled architecture, utilizing AI, system orchestration, and automation tools, not only drives business efficiency but also supports our sustainability goals by optimizing resource use and enabling agile, remote operations. We are committed to continuous improvement, regularly evaluating our impact and setting new benchmarks for responsible growth.

Client Perspective on Responsible Partnership

“Partnering with a company that not only delivers cutting-edge connectivity but also demonstrates a clear commitment to sustainable practices is incredibly important to us. IX Telecom’s approach to ESG aligns with our own values, giving us confidence in our shared future.”

— Global Enterprise Partner

Ready to Partner with a Future-Focused Leader?

Choose a partner committed to both technological excellence and responsible business practices. IX Telecom delivers the connectivity you need with a vision for a sustainable future.

Talk to Our Experts About Your Needs

Email: sales@ixtelecom.net

Phone: +603 8686 8888

Services

Global Connectivity

Everything-as-a-Service

Digital Infrastructure Management

Aviation

Education

Financial Services

Government

Telecommunications

Oil & Gas

Our Story

Awards & Recognition

ESG & Sustainability

Careers

Blog

Case Studies

Glossary

News & Headlines

Global Coverage

ASEAN+ Network

Malaysia Network

Singapore Network

Indonesia Network

Contact Us