Our Story
Our Journey to a Connected World
Learn about our story, our commitment to innovation, and the values that drive us to redefine global connectivity.
IX Telecom's Journey Beyond Connectivity
Since our inception, IX Telecom has been on a continuous journey to redefine global connectivity and digital infrastructure.
Founded on the principle of simplifying complex networks, our evolution has been marked by innovation, strategic expansion, and an unwavering commitment to our clients. Discover how we grew from our Malaysian roots to become an award-winning global virtual network operator, driving sustainable growth in the digital age.
Our Journey to a Leading Southeast Asian Virtual Network Operator
The story of IX Telecom is one of foresight, agility, and continuous adaptation to the ever-evolving telecommunications landscape. We embarked on this journey with a clear vision: to empower businesses by providing seamless, reliable, and scalable connectivity worldwide, operating with an asset-light, fast, neutral, and highly flexible model.
Key Milestones in Our Evolution:
2024
Continued Expansion & Excellence
- Founded IX Telecom Thailand, further solidifying our ASEAN presence.
Recognized as a GCC finalist in six categories.
- Awarded the Export Excellence award.
2020
Middle Eastern Growth & Global Services
- Launched services in the Middle Eastern market.
- Launched Global Tech Services.
- Received the Matrade Exporter award.
2016
Strengthening Global Footprint
- Entered the North American market.
- Expanded into the European market.
- Founded IX Telecom Indonesia, deepening our Southeast Asian presence.
- Named an Enterprise 50 winner.Achieved MSC Status from MDEC, a testament to our technological innovation.
2012
Regional Expansion & Recognition
Services launched in Hong Kong and Singapore, marking our first international expansion.
Received the British Telecom Alliance Partner award.
- Recognized as an ASEAN Cradle Business coach recipient.
2008
Foundational Launch
- IX Telecom Malaysia was founded, laying the groundwork for our future innovations.
- IX Global was founded, expanding our group structure.
Our Vision & Mission
Building the Invisible Highways of the Future
Our mission is to simplify global connectivity by delivering secure, scalable Everything-as-a-Service. We envision a world where businesses connect and grow without limitation, building the invisible highways of the future.
What Makes Us Unique
Award-Winning Excellence
Consistently recognized for driving innovation and quality within the global telecom sector.
Global Reach, Local Expertise
Operating in 200+ countries with a strong, growing strategic foothold across Southeast Asia.
Tech-Enabled Approach
Utilizing AI architecture and automation tools to ensure superior, efficient service delivery.
Customer-First Mentality
Guaranteeing top-notch service, continuous improvement, and reliable SLAs for every client.
Ready to Partner with a Proven Leader?
Join the growing number of businesses that trust IX Telecom to power their global operations. Experience connectivity that is recurring, resilient, and ready to scale with your ambitions.
Email: sales@ixtelecom.net
Phone: +603 8686 8888