Engineering Intern
- Cyberjaya, Malaysia
- Engineering Dept.
- Internship
- 500MYR
Become a Part of Our Story
IX Telecom is an award-winning global virtual network operator. We are seeking a motivated Engineering Intern to join our Cyberjaya team. In this role, you will assist our technical experts in maintaining our network infrastructure while gaining hands-on experience in global connectivity solutions.
Roles & Responsibilities
Responsibilities
- Work in 12-hour shifts in a rotating 24×7 schedule. You will have roughly 15 working days and 15 days off per month
- Proactively monitor network equipment for local and global customers using monitoring tools (Solarwinds NPM and Nagios)
- Assist our NOC Analyst with communication with customers and providers via email and telephone
- Assist our NOC Analyst in performing Level 1 troubleshooting of network issues
- Keep track and update tickets and documentation on pending/resolved issues
Internship Objective
- Share and expose the trainees with real-life working environment in IX Telecom
- Educate trainees with essential knowledge in the telecommunications industry
- Conduct hands on training on Cisco Routers & Switches configuration
Internship Outcome
- Trainee’s understanding of what IX Telecom offers to the telecommunications industry
- Trainees are able to handle issues and enhance their technical skills in the networking area
- Trainees are able to perform basic configuration of Cisco IOS on Router and Switch with a practical project
Requirements & Qualifications
What we are looking for
- Diploma/degree students at the time of the internship
- Good in English & Bahasa Malaysia (Others will be advantages)
- Able to put your knowledge and skills into practice
- Participate, engage and embody the role of a full-time employee. Even if you are an intern, show your employer and fellow employees your skills and abilities through projects, leadership opportunities and activities
- Outgoing and fun personality
IX welcomes students who are studying in these courses below
- Telecommunication
- Networking System
- Electrical/ Information Technology