Business Enablement Services (ISP Billing, PMO, HRMS)
Focus on Your Core Mission
Streamline Finance (Billing), HR, and Strategic Projects (PMO) with fully managed, cloud-based automation and expert oversight.
- Everything as a Service (XaaS)
- Managed Services
- Network as a Service (NaaS)
- Security as a Service (SECaaS)
- Contact Centre as a Service (CCaaS)
- Network Operation Centre as a Service (NOCaaS)
- Testing as a Service (TaaS) & Platform as a Service (PaaS)
- Business Enablement Services (ISP Billing, PMO, HRMS)
The Operational Backbone for Strategic Growth
For businesses to scale, innovate, and maintain competitiveness, their essential operational and administrative functions must be efficient, automated, and expertly managed. IX Telecom’s Business Enablement Services deliver a suite of fully managed, cloud-based solutions that remove operational friction from your Finance, Project Management, and Human Resources departments.
We provide the structure, automation, and expertise to simplify complexity, reduce overhead, and ensure strategic execution, allowing you to focus on your core business.
01
ISP Billing as a Service
Simplified Revenue Management
The Challenge: As Telcos and ISPs expand into new services, billing complexity, fragmented systems, and revenue leakage threaten profitability and customer satisfaction.
The Solution: IX Telecom’s ISP Billing as a Service provides an end-to-end, carrier-grade platform that automates the entire revenue cycle—from customer onboarding and usage metering to invoicing and collections. You gain a compliant, scalable, and profitable billing engine without the overhead of in-house infrastructure.
Key Features & Benefits
End-to-End Automation
Automate everything—from customer onboarding and usage metering to invoicing and collections.
Usage-Based & Subscription Billing
Real-time rating engine supports metered usage, flat-rate packages, bundles, and volume discounts.
Multi-Service, Multi-Currency Support
Bill for broadband, IP transit, leased lines, voice, and more across any currency or region.
CRM & OSS Integration
Sync seamlessly with your customer support systems, service provisioning, and payment gateways.
Success Spotlight: A fast-growing ISP reduced revenue leakage by 22% and accelerated cash flow within 30 days of deploying IX Telecom’s automated billing platform.
02
PMO as a Service
Strategic Project Delivery, Streamlined
The Challenge: Delivering large-scale ICT, infrastructure, or transformation projects on time and within budget often fails due to fragmented oversight, communication breakdowns, and limited governance.
The Solution: Our PMO as a Service provides a full-function, expert-led Project Management Office to drive your mission-critical initiatives. Led by PMP, ITIL, and Agile-certified professionals, we provide the tools, talent, and governance to bring structure, speed, and success to complex, multi-vendor projects.
Key Features & Benefits
Certified Project Managers
Led by experienced professionals with deep industry expertise in telecom and ICT environments.
End-to-End Lifecycle Management
From initiation, scoping, and resourcing to monitoring, closure, and lessons learned.
Risk & Issue Management
Proactively identify, assess, and mitigate project risks before they escalate into blockers.
Global Coordination
Capable of managing cross-border, multi-vendor, multi-site implementations across ASEAN+ regions.
Success Spotlight: IX Telecom’s PMO successfully managed a pan-ASEAN SD-WAN deployment across 30+ branches for a global enterprise, delivering the project on time and 15% under budget.
03
HRMS as a Service
Empowering Your Workforce with Intelligent Automation
The Challenge: Traditional HR systems are often manual, fragmented, and time-consuming, making it difficult to manage multi-country compliance, remote teams, and growing employee expectations.
The Solution: IX Telecom’s HRMS as a Service provides a secure, cloud-based platform that centralizes and automates the entire employee lifecycle—from recruitment and onboarding to payroll, leave, performance, and compliance. It is designed to scale globally while staying compliant locally.
Key Features & Benefits
Unified HR Platform
Manage employee records, contracts, benefits, and more—from a single cloud-based dashboard.
Automated Payroll & Taxation
Generate compliant payroll runs with automated tax calculations and statutory reporting, localized for multiple countries (including EPF, SOCSO, etc.).
Leave, Attendance & Time Tracking
Customizable calendars and mobile tracking options for distributed teams.
Employee Self-Service Portals
Enable staff to manage their profiles, apply for leave, and download payslips securely.
Success Spotlight: A growing regional tech firm consolidated all employee records and automated compliance across three countries, resulting in a 40% drop in HR processing time within 60 days.
Your Next Step:
Streamline Your Operations
Let IX Telecom handle the complexity of your essential business functions. By leveraging our Business Enablement Services, you free your internal resources to focus entirely on innovation and strategic growth.
Email: sales@ixtelecom.net
Phone: +603 8686 8888